Logo for Applied Logic Lab featuring a blue outline of a human head with a circuit board design inside, and purple gear icon, with the text 'Applied Logic Lab' in blue and purple.

Standard Operating Procedures (SOPs)

  • Course Code: OPS-224

  • Format: In-Person / Virtual

  • Description: Tribal knowledge is not scalable. Grounded in Knowledge Management, this course focuses on documentation. Participants write SOPs that pass the "Grandmother Test"—simple enough for a novice to follow—ensuring consistency and scalability.

  • Learning Objectives:

  • Document tribal knowledge to ensure consistency and scalability.

  • Write an SOP that passes the "Grandmother Test" (Can a novice follow it?).

  • Apply Knowledge Management principles to operations.

  • Scholar-Practitioner Framework:

  • Theory: Knowledge Management.

  • Application: The "Grandmother Test" Writing Lab.

  • Curriculum: Documentation Best Practices; Visual SOPs; Version Control.