Course Code: OPS-205

Format: In-Person / Virtual

Description: Variation is the enemy of quality. This course uses Normal Distribution & Variation theory to bring stability to processes. Participants create Control Charts (X-Bar) to distinguish between "Common Cause" noise and "Special Cause" signals that require intervention.

Learning Objectives:

Interpret statistical data to determine if a process is stable and capable.

Create a Control Chart (X-Bar) to identify "Special Cause" variation.

Apply Normal Distribution theory to quality control.

Scholar-Practitioner Framework:

Theory: Normal Distribution & Variation.

Application: X-Bar Control Chart Construction.

Curriculum: Variation Types; Control Limits vs. Spec Limits; Chart Interpretation.