The Balanced Scorecard
Course Code: STRAT-305
Format: In-Person / Virtual
Description: Strategy is useless without measurement. This course focuses on Strategic Performance Management, teaching executives to translate high-level vision into operational objectives. Participants create KPIs across Financial, Customer, Process, and Learning perspectives.
Learning Objectives:
Translate high-level strategy into operational objectives and metrics.
Create KPIs for Financial, Customer, Process, and Learning perspectives.
Align daily operations with long-term strategic goals.
Scholar-Practitioner Framework:
Theory: Strategic Performance Management.
Application: Building the Scorecard.
Curriculum: Beyond Financials; The Four Perspectives; Strategy Mapping.