The Balanced Scorecard

  • Course Code: STRAT-305

  • Format: In-Person / Virtual

  • Description: Strategy is useless without measurement. This course focuses on Strategic Performance Management, teaching executives to translate high-level vision into operational objectives. Participants create KPIs across Financial, Customer, Process, and Learning perspectives.

  • Learning Objectives:

  • Translate high-level strategy into operational objectives and metrics.

  • Create KPIs for Financial, Customer, Process, and Learning perspectives.

  • Align daily operations with long-term strategic goals.

  • Scholar-Practitioner Framework:

  • Theory: Strategic Performance Management.

  • Application: Building the Scorecard.

  • Curriculum: Beyond Financials; The Four Perspectives; Strategy Mapping.