Sales Ethics & The Trusted Advisor: Navigating Dilemmas and Protecting Brand Equity
Course Code: SALES-104
Format: In-Person / Virtual
Description: High-pressure sales environments often create ethical gray areas. Using frameworks of Virtue Ethics vs. Utilitarianism, this course helps sellers navigate dilemmas like "sandbagging" and over-promising.
Learning Objectives:
Resolve common sales dilemmas using ethical frameworks.
Evaluate the long-term cost of "Sandbagging" on brand equity.
Transition from "Vendor" to "Trusted Advisor."
Scholar-Practitioner Framework:
Theory: Virtue Ethics vs. Utilitarianism.
Application: "The Sandbagging Dilemma" Debate.
Curriculum: The Cost of Unethical Behavior; The Trusted Advisor Matrix; Reputation Management.