Sales Ethics & The Trusted Advisor: Navigating Dilemmas and Protecting Brand Equity

  • Course Code: SALES-104

  • Format: In-Person / Virtual

  • Description: High-pressure sales environments often create ethical gray areas. Using frameworks of Virtue Ethics vs. Utilitarianism, this course helps sellers navigate dilemmas like "sandbagging" and over-promising.

  • Learning Objectives:

  • Resolve common sales dilemmas using ethical frameworks.

  • Evaluate the long-term cost of "Sandbagging" on brand equity.

  • Transition from "Vendor" to "Trusted Advisor."

  • Scholar-Practitioner Framework:

  • Theory: Virtue Ethics vs. Utilitarianism.

  • Application: "The Sandbagging Dilemma" Debate.

  • Curriculum: The Cost of Unethical Behavior; The Trusted Advisor Matrix; Reputation Management.